Refund policy
Return and Refund Policy
Effective Date: January 01, 2026
Thank you for supporting My Project Love in Motion. Proceeds from our clothing brand directly support our nonprofit mission. Because of the nature of our organization and operations, the following policy applies to all purchases.
All Sales Are Final
All sales are final. As a small business operated in connection with a nonprofit organization, we do not offer refunds or returns for any reason, including but not limited to change of mind, incorrect sizing, or buyer’s remorse.
Exchanges (Limited and Case-by-Case)
In limited circumstances, we may offer an exchange at our sole discretion. Exchanges are considered only if:
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The item is unworn, unwashed, and in original condition
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The request is made within 7 days of delivery
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The item is returned with original packaging
Customers are responsible for all shipping costs associated with exchanges. We reserve the right to deny any exchange request.
Shipping & Transit Disclaimer
Once an order has been shipped, My Project Love in Motion is not responsible for:
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Lost, stolen, or delayed packages
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Damage occurring during transit
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Carrier errors or delivery issues
All shipping claims must be filed directly with the shipping carrier. By placing an order, you acknowledge and accept this risk.
Incorrect Address
We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. Orders returned due to address errors are not eligible for refund.
Contact
If you believe your situation qualifies for an exchange under this policy, please contact us at:
📧 amaratos@myprojectloveinmotion.org
By completing a purchase, you acknowledge that you have read, understood, and agreed to this Return and Refund Policy.
My Project Love in Motion reserves the right to update or modify this policy at any time without prior notice.